Got questions? This way.
Everything you need to know about GoToCalls, all in one place.
Getting Started
Simply fill out our contact form or schedule a consultation. We’ll guide you through the onboarding process step by step.
Most clients are matched within a few days. We aim to get you started as quickly as possible.
We’re here to help. Share your goals and pain points, and our team will recommend tasks best suited for outsourcing.
No. We adapt to your existing workflow and tools. If you don’t have any, we can suggest user-friendly platforms.
Yes. Our plans are flexible, so you can upgrade, downgrade, or pause anytime without hassle.
Plans and Pricing
They vary in hourly support, scope of services, and priority features. Check our services page for a full breakdown.
No. We believe in transparent pricing. You only pay the listed rate for your chosen plan.
We offer a free consultation to understand your needs and recommend the best plan.
Just reach out to our support team. They’ll handle all changes and ensure a seamless transition.
Services and Scope
It's dependent on your service plans. Check our service page for more.
Yes. We match you with assistants who have the expertise you need, whether it’s bookkeeping, design, or CRM management.
We have global talent available to accommodate a range of time zones. Let us know your schedule requirements.
You can use email, chat apps, or our project management tools—whatever works best for you.
We can scale up as your needs grow. Our team will help you add more assistants or services as required.
Security and Confidentiality
We follow strict protocols and best practices to protect sensitive information at every step.
Yes. We’re happy to sign Non-Disclosure Agreements to safeguard your intellectual property.
Absolutely. You control the level of access granted to each assistant.
We use secure, encrypted platforms to store data. Our servers comply with industry security standards.
We stay updated on relevant regulations and train our team to meet confidentiality and data protection requirements.
Working with Your Assistant
Yes. We arrange introductions to ensure you’re comfortable and confident with your match.
That’s up to you. Some clients prefer daily summaries, while others opt for weekly check-ins.
We’ll work to resolve any issues or rematch you with a more suitable assistant.
Yes, if needed. We’ll ensure they follow your brand guidelines and communication style.
We can arrange coverage so that your tasks continue uninterrupted.